Alan Zimmerman explains the power of the local internet to spread bad customer service stories. (Recall Mas vs. Fred Telegdy last year.)
1 Response to “The Tough Customer on Online Reputation”
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News and meta-news about Charlottesville, VA.
Alan Zimmerman explains the power of the local internet to spread bad customer service stories. (Recall Mas vs. Fred Telegdy last year.)
I would question information I received by email by an “aggrieved” customer about a business. I would most likely ignore the warning against the business and become wary of the writer. I would treat them like an old vicious gossip.